Returns and Refunds
Order information
Returns and refunds
Contact MTGEU before sending an item back so the order and return request can be identified correctly.
Start a return request
Until the final policy is approved, follow these steps before sending anything.
- 1
Contact MTGEU
Provide your order number, the product name and the reason for the request.
- 2
Wait for instructions
Do not send an item until the return address and next step have been confirmed.
- 3
Keep your evidence
Retain order information and any relevant photographs or shipping documents.
Start a return enquiry
Send your question through the MTGEU contact form and include your order number when relevant.